Q&A WITH A DOMINO'S I-MIT - SARAH
Updated: Mar 3
Find out all about Sarah's journey and her career progression through our I-MIT Programme.
An I-MIT is an "Internal Manager in Training". This means an existing employee decides to take their career further into management. We caught up with Sarah and talked all things Domino's and what she has planned for her future.
How long have you been with Team Solent?
4 years and 6 months.
How did your journey start with Team Solent?
I started as a full time driver at Winchester Central. It was only supposed to be a stop gap job, but once I started I didn't want to leave!
I started the I-MIT programme around October 2019. I decided to do it as Simon (my Store Manager at the time) and Laura (my Area Trainer) had faith in me and told me to go for it! They said I would make a great manager one day and that they believed in me!
So...I decided to take the leap and go for it! I wanted to make something of myself and it is the best decision I have ever made!
What training have you gone through?
I had to start the I-MIT journey with a formal interview, explaining the reasons why I thought I'd be a great manager. Once accepted I had an assessment where I could show off my operational skills I had learnt over the past few years. You have to be able to pass before moving on. I had to demonstrate things like:
Make a large pizza in under a minute
Complete a food order accurately
Create an effective game plan
Complete end of night paperwork
Understand and demonstrate accurate dough proofing
I've been on many workshops to keep building my knowledge. Pizza Making, OER training class - more than once ( I am passionate about this) and a Recruitment workshop. I'm now aiming towards Assistant Manager.
What are your goals now?
I want to be an OEC - Operations Evaluations Coach.
The person in this position goes around the stores and performs audits to make sure we are keeping our standards to the highest we can. That is where my passion lies!
I want to become a Store Manager by the end of the year. I'll need to excel at being a Store Manager for a minimum of 2 years before perusing the OEC opportunity! I have put plans in place and the people around me know how much I love this area of the business. I even won an award earlier this year for achieving 100% in High Standards whilst working at the Winchester-North store!
What is your favourite pizza?
Catalan Chicken and Chorizo.
How fast can you make one large cheese and tomato pizza?
I haven't timed myself in a while but I reckon under 45 seconds.
How do you unwind?
Have a cheeky rum and play video games.
What advise would you give new starters in our business?
Get stuck in with everything! Don't be afraid to make mistakes. Even if mistakes are made, learn from it and don't repeat them. It's a high volume, busy job but you make the greatest friends. The best decision I made was joining Team Solent and working my way up!
What 3 words would you use to describe Team Solent?
Loyal. Generous. Rewarding.
What store is your favourite and why?
Winchester-North. I was here when we first opened it in September 2019 and it feels like my baby. We have had great success in the store and as a team we all strive to keep it looking like a new store. I am lucky to work with some proper legends!
What keeps you going during the rush?
The adrenaline. I love it when everything goes right and we work as a team and achieve amazing things! When it goes wrong we work together to get everything back on track. The best feeling in the world is when you and your team SMASH the rush!
WE WISH YOU ALL THE BEST SARAH!
If you have a dream like Sarah, you need a company like Team Solent!
Our external MIT progression programme runs exactly the same but with a shorter time scale.
You have the opportunity to be a Store Manager in 12-18 months! As a Trainee Store Manager you will need to have strong leadership qualities with the drive to deliver great results through your team.
Click the link below for more information and apply today.